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Quick Answers

Before You Reach Out

How long does shipping take?

Estimated delivery is 7–10 days. We work directly with a farmer and factory in Sri Lanka, so your softgels are made from the freshest possible Ceylon cinnamon. Shipping options and rates are shown at checkout, and free shipping is included with the Buy 3 Get 2 FREE bundle.

How do I pause or cancel my subscription?

Subscription refills ship automatically every 30 days, and you can pause or cancel anytime. Just send us a message with your order number and we'll take care of it.

How does the 90-Day Money-Back Guarantee work?

Take Vitaela consistently. If you're not happy with it within 90 days of your purchase, contact our team and we'll refund you. See our refund policy for full details.

Can I take Vitaela if I'm on medication?

Cinnamon can interact with some medications, including medications that affect blood sugar or blood clotting. If you take any prescription medication, are pregnant or nursing, or have a medical condition, please talk to your doctor or pharmacist before starting Vitaela, or any new supplement.